Answered By: Services *Research & Liaison
Last Updated: Jul 07, 2020     Views: 245

WUSTL Libraries is available to answer your library questions by phone, email, and now by chat 24/7! 24/7 Ask Us! Chat service launched this July and is answered by WUSTL Library staff during daytime hours and transfers to our new chat providers: Springshare, a library-based software platform with an academic cooperative chat service.  During the evening and weekend hours, you could be chatting with a librarian from a University in Colorado or even the United Kingdom or with Springshare staff librarians.  If you have, a specific question related to a WUSTL service or material, these remote operators can forward those questions to WUSTL Library staff.

 We hope you enjoy our new 24/7 Ask Us! Chat service and as always, you are free to reach out to us via:

You can also see if our Ask Us FAQS answers your question or visit our Research Guides.

Submit a question

Our goal is to respond within a day, but it could take longer during weekends and during our reduced service hours because of COVID-19.  Please check our library website for more information.  Or, see if we are on chat. If your question requires extensive research, consider contacting your subject librarian. Thanks!

Your Question
Your Info
Fields marked with * are required.

Related Topics

Ask Us! 24/7 Chat with a Librarian

Contact us

If you would like to email a question to us, please use the form on the lower left of this page.  Thanks!