Answered By: Services *Research & Liaison Last Updated: Jul 07, 2020 Views: 245
WUSTL Libraries is available to answer your library questions by phone, email, and now by chat 24/7! 24/7 Ask Us! Chat service launched this July and is answered by WUSTL Library staff during daytime hours and transfers to our new chat providers: Springshare, a library-based software platform with an academic cooperative chat service. During the evening and weekend hours, you could be chatting with a librarian from a University in Colorado or even the United Kingdom or with Springshare staff librarians. If you have, a specific question related to a WUSTL service or material, these remote operators can forward those questions to WUSTL Library staff.
We hope you enjoy our new 24/7 Ask Us! Chat service and as always, you are free to reach out to us via:
- Ask Us! Chat 24/7 Service
- Email us a question
- Text at 314-219-14462
- Call at 314-935-5420
- Contact a Subject Librarian