The Research Studio is a service from Washington University Libraries that provides access to specialized software. Instructions for gaining remote access, including a troubleshooting page, are available from the Research Studio Research Guide.
Additional information about the Research Studio and other Data Services spaces and tools can be found on the Data Services webpage.
Most common connection issues are discussed in our troubleshooting page. If none of those solutions address your problem, please contact Data Services and they will respond during normal business hours.