The most common cause for this error is a browser, firewall, or personal privacy product blocking this program's cookie from being set. 

Things to Try:

• Switching browsers - If you want to keep using your preferred browser, try to enable cookies in your browser settings.  

• Changing your Wi-Fi connection - while WashU's wireless networks shouldn't cause any issues, connections from other institutions/locations may include a service which blocks particular cookies. 

• Check your computer's allowances - you may have a privacy/adblocker product installed which interferes with necessary cookies. Disabling the product or whitelisting Get it!'s address may solve the problem. 

• Clear your browser's cache of cookies - this will vary based upon your browser and operating system. You may need to search for online instructions from your browser provider. 

Other Resources:

For more troubleshooting options, see WU IT's Help page and attached 'how-to's.