Answered By: Services *Research & Liaison
Last Updated: Apr 22, 2024     Views: 4

Duo Two-Factor Authentication:

EZproxy uses two factor authentication through Duo (DUO 2FA) for the Libraries' e-resources. However, our Duo integration is a bit different from your email or other campus systems, so you won't see the campus Single Sign On screen when you log in.

Go to https://connect.wustl.edu/2fa to enroll and/or manage your 2FA. If you're still having trouble, here are some other steps to try.

  • Try checking your caps lock   
  • Type your credentials in again (often we see users simply mistype credentials) 
  • Try clearing the cache of your web browser  
  • Check the 2FA help site: 
  • If these methods do not work:
    • staff and faculty consult the IT Help Desk at (314) 933-3333
    • students consult the Tech Den at (314) 935-7100

Note: If you were using the Call Me feature, please transition to using DUO Push.

For more information about DUO 2FA Push code authentication click here.

 

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